File transfer service

The file transfer service receives files through SFTP or FTPS, checks them for malware and delivers clean files to the configured destination.

Service guidance

Investigate file transfers, replay failed messages and troubleshoot AWS Transfer Family users.

User guidance

Request an SFTP or FTPS user and understand how the service processes files.

Supported patterns

Choose a standard way to send or collect files using the service.

Get help

Post in #ask-integration-hub with the username, environment, file name and upload time. Do not share passwords, private keys or file contents.

This page was last reviewed on 21 September 2026. It needs to be reviewed again on 21 December 2026 by the page owner #integration-hub .